Appleton Campbell’s Code of Ethics
Appleton Campbell’s Code of Ethics
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Appleton Campbell’s Code of Ethics

Thank you for the opportunity to serve you. We appreciate the confidence you have placed in us. We look forward to providing your plumbing, heating, air conditioning, and electrical service repairs, maintenance, and installations for many years to come.

Commitment to Our Customers

  • You deserve quality plumbing, heating, air conditioning, and electrical services. We are committed to providing you with the top-quality services you deserve.
  • We promise to operate at the highest level of industry standards.
  • We will protect the environment while securing your health, safety, and well-being and that of the general public.
  • All of our office and field staff members will serve you with courtesy and professionalism.
  • We will stay abreast of the latest technical developments and leading-edge industry knowledge through continuing education so that we can serve you best.
  • We will provide you with up-front pricing and obtain your agreement to that pricing before work is started. There are no surprises.
  • We will faithfully fulfill all contracts.

Commitment to Our Employees

  • We will provide opportunities for training, career advancement, and economic security to employees who work hard and demonstrate pride in their work and dedication to our customers.
  • We will provide an environment that promotes honesty, integrity, and teamwork.
  • We will provide an open-door policy that encourages employee input and feedback to continually improve our company.
  • We will provide the proper tools and uniforms that identify our company as an employer for whom you are proud to work and as an asset to the communities we serve.

We strive for 100% customer satisfaction!
How did we do?

Your feedback is very important to us. If you have a concern or a compliment—we want to hear from you.

Please contact Jennifer, our Customer Service Manager, at 540.347.0765.

UP FRONT PRICING!

You'll be quoted in advance the full price of any work required and that price remains fixed right through to completion. Call Appleton Campbell Today

Honesty, Integrity & Experience Since 1976

  • HomeAdvisor
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Why Choose Appleton Campbell?

With Appleton Campbell, you're assured of the best in customer service. From your first call through to after service care and beyond you'll be treated to 1st class customer care. Read what already delighted customers had to say about their experience here.

FAST ARRIVAL TIME

Choose from convenient appointment times and relax knowing we won't keep you waiting as our technician will arrive on time.

UP FRONT PRICING

You'll be quoted in advance the full price of any work required and that price remains fixed right through to completion.

THE TRUSTED CHOICE

We've been the trusted choice for homes in Virginia since we opened our doors in 1976 and look forward to being your choice too.

TIDY SERVICE

When we come to your home premises we'll take care to minimize mess with the use of mats and boot covers and will clean up before leaving.

HELPFUL AND FRIENDLY

We'll gladly listen to your concerns and questions, and help any way we can.

SATISFACTION GUARANTEED

Being both family owned and operated, we believe in treating our customers the same way we'd expect to be treated.

FAD

Towns & Cities Served

  • Amissville
  • Annandale
  • Bealeton
  • Berryville
  • Bluemont
  • Boston
  • Brandy Station
  • Brightwood
  • Bristow
  • Broad Run
  • Burr Hill
  • Casanova
  • Castleton
  • Catlett
  • Centreville
  • Chantilly
  • Clifton
  • Culpeper
  • Delaplane
  • Elkwood
  • Fairfax
  • Fairfax Station
  • Flint Hill
  • Fredericksburg
  • Gainesville
  • Goldvein
  • Haymarket
  • Herndon
  • Hume
  • Huntly
  • Jeffersonton
  • Linden
  • Locust Grove
  • Madison
  • Manassas
  • Markham
  • Marshall
  • Middleburg
  • Midland
  • Mitchells
  • Nokesville
  • Oakton
  • Orange
  • Orlean
  • Paris
  • Rapidan
  • Rectortown
  • Remington
  • Reva
  • Rhoadesville
  • Richardsville
  • Rixeyville
  • Sperryville
  • Spotsylvania
  • Stafford
  • Sterling
  • Stevensburg
  • Sumerduck
  • The Plains
  • Upperville
  • Vienna
  • Warrenton
  • Washington
  • Woodville

Delighting Customers Every Day

  • Had to replace a 22 year old HVAC system. Wanted to put in ductless system. Couldn’t be happier with choice. Everyone we dealt with were helpful- explained everything so we understood. Dave took time to come here to check and re-check that what was being install was going to be right for the room. Installers were fantastic!! Can’t say enough good things about them. Thank you to all involved- we love it.

    N. Amy, Warrenton

    Seth provided very detailed answers to a number of technical questions we had during his visit. He was knowledgeable and thorough in explaining various business options for us to consider so that they were easily understood . He provided a friendly attitude and conveyed to us a feeling of trust and confidence in he himself and in Appleton Campbell.

    M. Tony, Fairfax
  • Both plumbers (Kenny & Danny) were professional and very helpful when we had the water pipe break. They fixed the line and gave us the ability to use our water a few hours after the incident. We would recommend Appleton Campbell to anyone who needs good repair work.

    H. Robert, Haymarket

    We use Appleton for both our Plumbing and HVAC. Highly recommended, fair pricing, well trained staff, well managed organization, great follow up. They stand behind their work and the products they use. They have serviced our home for several years and we refer them to friends and colleagues.

    B. Jerry, Jeffersonton
  • Our HVAC unit was collecting mold and mildew and likely affecting the quality of our air throughout the house. Thanks to Davey, Roger, and Jesse, we now have the Air Scrubber system which will keep the system clean and mold free. Thanks so much for recommending and installing the system. We're very pleased and relieved!

    K. Kathy and Steve, The Plains

    Our thanks to Mike Loy, who on 19 November 2018, replaced our "broken" basement toilet with a new TOTO toilet. He provided us with the option to either replace the broken parts, or, to replace the old toilet itself. Although there was a price difference between the two options, we chose the latter based on Mike's recommendation, and because, in the past, your technicians have always provided us with the best guidance. Knowledgeable and courteous, Mike was just what we have come to expect from your entire team. Please pass on our "job well done" to Mike.

    L. Walter, Warrenton